Privacy policy

1. Introduction

ArgoHub is a technology platform connecting brands and creators to support social media communication campaigns and product or service promotion. By using ArgoHub, you agree to comply with the terms below.

2. Registration and user accounts

• Users must register an account and provide accurate, complete information.
• ArgoHub may reject, suspend, or delete accounts when policy violations or inaccurate information are detected.
• Users are responsible for account security and all activity performed through their accounts.

3. Service description

• Search for and book suitable creators.
• Manage campaign progress, content, and performance.
• Access aggregated data and reports.
• Receive technical support and campaign optimization advice.

4. Payment

• Service fees are displayed in the system or quoted separately for each campaign.
• Payment is complete when confirmed by ArgoHub in writing or by email.

5. Refund policy

• Some services may not be refundable. ArgoHub reviews exceptional cases individually.
• Refund requests must be submitted through official email within 7 days of the relevant event.

6. Responsibility and limitation of liability

• ArgoHub is not responsible for creator content or conduct outside the scope of a contract.
• The platform acts as an intermediary and does not guarantee absolute campaign results.
• ArgoHub is not responsible for service interruptions caused by events beyond its control.

7. Intellectual property

• Content, images, source code, and trademarks belong to ArgoHub unless otherwise noted.
• Users may not copy, distribute, or use them commercially without ArgoHub's consent.

8. Changes to terms

ArgoHub may update or revise these terms. Users are responsible for reviewing changes.

9. Governing law and dispute resolution

Disputes are resolved under Vietnamese law. If negotiation is unsuccessful, the matter will be submitted to a competent court in Hanoi.

1. Purpose of this policy

This policy describes how ArgoHub collects, uses, stores, and protects personal information when you use the platform.

2. Information we collect

• Information provided by users: name, email, phone number, address, creator profile description, and campaign briefs.

3. How information is used

• Provide and operate the platform.
• Connect brands with suitable creators.
• Improve user experience and develop products.
• Send notifications or provide customer support.
• Meet legal requirements or investigate fraud.

4. Sharing information with third parties

• ArgoHub does not sell your personal information.
• Information may be shared with partners when necessary to deliver campaigns.
• Information may be provided to authorities as required by law.

5. Information security

• ArgoHub applies technical and organizational measures to protect data from unauthorized access, loss, or misuse.
• We use encryption, firewalls, and internal access controls for personal data.

6. User rights

• Access and update personal information.
• Request deletion of data from ArgoHub systems.
• Contact [email protected] to exercise these rights.

7. Policy changes

ArgoHub may update this policy over time and will provide notice by email or on the platform for significant changes.

8. Contact

Contact us with any questions about this policy.